If you have bought tickets through Ticketmaster for Peter Kay's tour which has just been cancelled the company has issued the following information.
How do I get a refund?
Don’t worry, there is no action for you to take. We will automatically refund the ticket cost and all fees back onto the card you originally purchased with.
How long will this take?
Refunds will appear in your account within 10 working days, and you will also receive an email from our Customer Service team to confirm this.
Will the tour be rescheduled?
At this point, there are no rescheduled events; all tour dates have been cancelled.
Ticketmaster has told Beyond The Joke that all orders (including resale) are to be refunded in full.
Gigsandtours has stated that customers will receive full refunds, which will include booking and transaction fees, within 10 working days. Customers do not need to do anything further; refunds will be processed automatically.
For all refunds and enquiries with other companies check with the original point of purchase and there should be a similar arrangement.
